uwin118.com

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Excellence in Customer Care

Available 24 hours a day, 7 days a week, our customer service department are there for you – to help answer your questions and resolve your issues as quickly, politely and efficiently as possible.

Fraud & Security

Players are only allowed one Account per player and we perform random security checks to maintain system integrity and fairness. If we find any players engaging in deceptive practices, we will close their accounts immediately. As per the terms of our licenses and the terms and conditions of our business, funds received through deception may be confiscated and/or retrieved.

Responsible Gaming

Uwin118 is committed to responsible gambling. We believe that customers should enjoy betting with us but we understand that a small percentage of players sometimes find that they can no longer control their betting behavior. That being the case we encourage customers to inform us as soon as they believe they are having difficulties so that we can provide information on support available and suspend their accounts with us.

Payments

We offer a variety of secure and easy deposit and cash out options. We adhere to strict “know your customer (KYC)” and anti-money laundering (AML) policies and cooperate with 3rd party financial and regulatory authorities to ensure the highest standards of compliance.

We are very proud of the brand that we have built and would like for you to share our hard-built products and services in a safe, exciting and rewarding environment. We welcome any comments at [email protected] .com